
FAQs
How long does delivery take?
How long does delivery take?
Delivery usually takes 4–10 business days, depending on your location.
We always aim to ship as quickly as possible.
Will I receive a tracking number?
Will I receive a tracking number?
Yes. Once your order is dispatched, you’ll receive tracking details within 1–3 days.
Can I get it wet?
Can I get it wet?
Yes. The material holds up fine with everyday exposure to water. Just avoid prolonged contact with chlorine or saltwater to keep the finish looking its best.
Can I wear multiple charms at once?
Can I wear multiple charms at once?
Yes — stack them however you like. Mix and match for a layered look or keep it simple with just one.
Is it hypoallergenic?
Is it hypoallergenic?
Yes. All editions are made from 925 sterling silver and are nickel-free, safe for sensitive skin.
Will it fit a leather or fabric band?
Will it fit a leather or fabric band?
Yes — the charm slides onto most band types, including leather and fabric, and holds securely.
What if the item doesn’t fit me?
What if the item doesn’t fit me?
No problem. We offer 30-day returns, so you can try it on at home with confidence.
What's the difference between Essential and Signature?
What's the difference between Essential and Signature?
Essential is a clean, everyday option. Signature is a step up — superior metal finishing, higher quality plating, and noticeably richer crystal sparkle. The difference is visible at first glance.