FAQs

Shipping & Returns

How long is delivery?

Delivery takes 5–18 days, depending on your exact location.

We always try to ship as fast as possible.

Do you provide tracking?

Yes. Tracking is sent 1–3 days after placing your order, right after dispatch.

What if the product arrives damaged?

This has never happened — every hoodie is personally inspected before shipping.

But if it ever does, we will immediately send you a brand-new replacement.

Can I return or exchange it if the size doesn't fit?

Yes, we accept returns and exchanges.

Who pays for the return shipping?

If the issue is our fault (rare), we cover everything.

For size or preference-related returns, shipping is covered by the customer.

Have any questions? We're here to help!